Insurance and Billing

Insurance and Billing

Pay Your Bill Online

For ease and convenience, Urgent Care Eleven offers online bill pay through our payment portal. We accept Visa, MasterCard, Discover, and American Express and payments are normally processed within 24 hours. For billing questions, please contact (504) 324-7790 Monday-Friday 7:00 a.m. – 7:00 p.m. CST.

Urgent Care Eleven participates with all major health insurance plans. If you are uncertain as to whether your plan covers services from Urgent Care Eleven, please call your insurance company first in order to verify your coverage. Currently we accept the following insurance plans:

  • AARP
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Coventry
  • Gilsbar
  • Healthy Louisiana Plans
    • Aetna Better Health
    • Healthy Blue
    • AmeriHealth Caritas
    • Louisiana Healthcare Connections
    • United Healthcare
  • Humana
  • Medicaid
  • Medicare
  • People’s Health
  • Railroad Medicare
  • Tricare
  • UMR
  • United Healthcare
  • Vantage
  • WebTPA
  • WellCare
  • Worker’s Compensation

Insurance Disclaimer:

Urgent Care Eleven is in-network with all major insurance carriers listed above. However, individualized carrier plans may have restrictions on the doctors and/or clinics where services are rendered. Please contact your insurance company with questions regarding your coverage and participation.

In addition, please note that contracts are subject to change without notice. Many plans require co-payments, deductibles, or co-insurance payments. All payments are due at the time of service. Also, your insurance may confirm benefits however, confirmation of benefits does not guarantee payment, and you are fiscally responsible for any unpaid balance for all services rendered.

No insurance? No problem!

Urgent Care Eleven offers a self-pay standard office visit for $100. The self-pay fee covers a provider visit which includes an evaluation of your medical complaints and the corresponding treatments. If your visit requires additional services such as x-rays, labs, and vaccinations then additional fees will apply.

Resources & Patient Forms